NCDOT Transformation General News: NCDOT Organization Realignment NCDOT Organization Realignment Executive Summary NCDOT Organization Realignment Details Office of Business Opportunity & Workforce Development Organizational Chart Office of Civil Rights & Equal Employment Opportunity Organizational Chart Progress Report Update for Joint Legislative Transportation Oversight Committee-October 23 Update for Joint Legislative Transportation Oversight Committee-December 11

Download the Report:

• Laying the Foundation for a Successful Transformation

Report Overview:

McKinsey & Company is pleased to have served the North Carolina Department of Transportation (NCDOT) in its effort to lay the foundation for transforming how it delivers transportation services to North Carolinians in the 21st century. We’ve worked closely with NCDOT as a strategic advisor over several months to help diagnose the situation, identify priorities for transformation, and build capabilities.

This report is written as a recap of the diagnostic and transformation effort. As a backdrop, the report begins with a brief discussion of the project objective and the project approach. It then discusses the diagnostic findings that created the fact base upon which the transformation program was built; the five transformation initiatives, describing plans, progress, and next steps for each; and overall next steps.

Considering the complexity of the NCDOT organization, it is important to note that the report must be considered in its entirety, including the two appendices. This material, while thorough, does not represent the totality of our transformation capacity building or contribution. It also reflects efforts while McKinsey was present. It does not reflect the ongoing evolution and progression of NCDOT’s transformation efforts planned for the next 12 to 18 months.

Mission:

Connecting people and places in North Carolina - safely and efficiently, with accountability and environmental sensitivity.

Goals:

• Make our transportation network safer
  • 5 Year Crash Fatality Statistics
  • Fatality Information (Crash Report)
• Make our transportation network move people and goods more efficiently
  • Congestion Areas
  • Strategic Highway Corridors
  • Travel Information (TIMS)
• Make our infrastructure last longer
  • Executive Summary Report, 2006
  • Full Maintenance Condition Report
• Make our organization a place that works well
  • Continuous Process Improvement Program (CPI)
  • Construction Progress Report
  • Money Spent on Construction Projects, 2007
• Make our organization a great place to work
  • Current Job Postings
  • Employee Newsletter, In the Loop
  • Office of State Personnel Employee Compensation Calculator

NCDOT has established five core values that represent the manner in which we conduct our business. We are committed to using these values to guide us in our everyday decision-making, and we recognize that adherence or non-adherence to these values directly impacts the achievements and success of our organization.

• Safety
  • We strive for safety throughout our transportation networks as well as in our work and our daily lives.
• Customer Service
  • We respond to our customers, both internal and external, in an open, professional and timely manner.
• Integrity
  • We earn and maintain trust by responsibly managing the State’s assets, acting ethically, and holding ourselves accountable for our actions.
• Diversity
  • We draw strength from our differences and work together in a spirit of teamwork and mutual respect.
• Quality
  • We pursue excellence in delivering our projects, programs, services and initiatives.