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News & Updates:McKinsey & Company Report:Download the Report:Report Overview:McKinsey & Company is pleased to have served the North Carolina Department of Transportation (NCDOT) in its effort to lay the foundation for transforming how it delivers transportation services to North Carolinians in the 21st century. We’ve worked closely with NCDOT as a strategic advisor over several months to help diagnose the situation, identify priorities for transformation, and build capabilities. This report is written as a recap of the diagnostic and transformation effort. As a backdrop, the report begins with a brief discussion of the project objective and the project approach. It then discusses the diagnostic findings that created the fact base upon which the transformation program was built; the five transformation initiatives, describing plans, progress, and next steps for each; and overall next steps. Considering the complexity of the NCDOT organization, it is important to note that the report must be considered in its entirety, including the two appendices. This material, while thorough, does not represent the totality of our transformation capacity building or contribution. It also reflects efforts while McKinsey was present. It does not reflect the ongoing evolution and progression of NCDOT’s transformation efforts planned for the next 12 to 18 months. Mission & Goals:Mission:Connecting people and places in North Carolina - safely and efficiently, with accountability and environmental sensitivity. Goals:
Values:NCDOT has established five core values that represent the manner in which we conduct our business. We are committed to using these values to guide us in our everyday decision-making, and we recognize that adherence or non-adherence to these values directly impacts the achievements and success of our organization.
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