Title VI Administration - Discrimination Complaint Procedure

Discrimination involves any act or inaction, whether intentional or unintentional in any program or activity of a Federal-aid recipient, sub-recipient, or contractor, which results in disparate (unfavorable) treatment, disparate impact, or perpetuating the effects of prior discrimination based on race, color, sex, national origin, age, disability or in the case of disability, failing to make a reasonable accommodation.

An act (or action) whether intentional or unintentional, through which a person in the United States, based on race, color, sex, age, national origin, or disability has been subjected to unequal treatment under any program or activity receiving financial assistance from the FHWA under title 23 U.S.C.

Who Can File a Complaint?

Any person who believes that he/she has been subjected to discrimination or retaliation prohibited by any of the Civil Rights authorities, based upon race, color, sex, age, national origin, or disability may file a written complaint with NCDOT's Civil Rights Office. The law prohibits intimidation or retaliation of any sort. The complaint may be filed by the affected individual or a representative and must be in writing.

General Requirements

The following are general requirements for filing discrimination complaints:

• The complaint MUST be filed within 180 days of the alleged act of discrimination.
• The complaint MUST be in writing.
• The complaint MUST be based on issues involving race, color, national origin, sex, age, or disability.

Complaint Process Documents

If you are interested in learning more about filing a complaint or begin the complaint process, please download the following documents:

• NCDOT External Discrimination Complaint Processing Procedures
• NCDOT Discrimination Complaint Form (Fill-in Form)

Contact Information

If there are any questions regarding these procedures or in filing a discrimination complaint, contact the NC Department of Transportation’s Office of Civil Rights & Business Development at (919) 508-1808 or 1-800-522-0453, Title VI/Environmental Justice Manager.