The following criteria MUST be met before we can issue a duplicate via internet

• Must have an image (picture) on file
• Must have a valid driver status
• Must have a Social Security Number or documentation issued by the United States Government indicating legal presence on file.
• Must have a valid Email address to which we can Email your PIN
• Must have one of the following types of license:
  • Commercial A, B, or C/Duplicate Driver License and Duplicate Learner Permit
    • CDL License must be checked on PDPS by the TDLU before requesting via internet.
  • Classified A, B, or C/Duplicate Driver License and Duplicate Learner Permit
  • Level I Duplicate Driver License (prior to 18th birthday)
  • Level II Duplicate Driver License (prior to 18th birthday)
  • Level III Duplicate Driver License (prior to 18th birthday)
  • Duplicate Motorcycle License
• Must pay with Visa or MasterCard
• Must have access to the internet

MOTORCYCLE EXCEPTIONS

1. An active duty military customer may request a motorcycle endorsement via mail. The following requirements must be met:
   • Must have a valid driver status
   • Must have an image (picture) on file
   • Must have a permanent N.C. residential address
   • Must provide an out-of-state mailing address
   • Complete the motorcycle written and skills examination (80% each)
   • The motorcycle skills examination must be completed in its entirety
   • Receive MSF certificate/card
   • Contact instructor information
   • Scan the written and skills examinations, and the front and back of the MSF card
   • Email the scanned written and skills test, and the MSF card
2. Upon receipt and verification of all documents and N.C. residence address, an application will be mailed to the customer to include the cost.
3. The customer completes the application and returns it with the appropriate fee(s) in the envelope provided. When all requirements are met, a license reflecting the motorcycle endorsement will be processed and mailed.
4. If the active duty customer is stationed within the United States, the customer may contact the local Driver License Office in that jurisdiction to obtain a motorcycle endorsement.

There are several things that CAN NOT be done via the internet

• Unable to upgrade from Level 3 to an original
• Unable to downgrade from a CDL to a classified "C"
• Unable to change name or medical/vision/class/statutory restrictions that appear on the face of a driver license or driving record
• Unable to add or remove an endorsement
• Unable to obtain a duplicate via the internet if you have a pending DWI restriction

Revocations/Suspensions

Once the revocation/suspension period is ended, and all appropriate fees have been paid, the customer may apply for a duplicate driver license via the internet providing the suspension was caused by a FTA, FTP or FTC suspension. The customer would need to visit a local Driver License Office for any other type of reinstatement and provide proof of insurance.

North Carolina General Statute 20-7(i) states the cost per year of issuance for all driver licenses. A license renewed via mail is subject to the same cost and length of renewal as a license renewed in person. The law does not provide for a pricing standard other than what the statutes allow. The Division does not prorate the cost of a license or length of a renewal cycle based on one’s personal needs.

To contact the Division about renewal by mail procedures and to answer any other questions you may have about the procedures, please contact us to send the staff a message.