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Who is the engineer responsible for my area?
Please contact the NCDOT County Maintenance Engineer's Office that serves your county.
Where can I get county maps and state highway maps?
County and state highway maps are available at your local NCDOT District Engineer's Offices as well as your local NCDOT County Maintenance Engineer's Offices.
In case of an emergency involving roadways, (such as a wash-out), who do I need to contact?
In case of an emergency involving roadways that unexpectedly become unsafe, your local law enforcement should be notified immediately so they may take the appropriate public safety measures. They will follow through and contact the Division of Highways to dispatch the necessary crew(s).
Where do I report damaged roads (potholes) or debris (mud, trees, dead animals) in roadways? During normal business hours, you may contact the NCDOT County Maintenance Engineer's Office for the county in which the road is located, unless it poses a danger to motorists. In those cases, you should immediately contact the local law enforcement office nearest you. If necessary, they in turn will contact the appropriate office of the Division of Highways.
In bad weather how can I find out when my road will be cleared? NCDOT maintenance crews work diligently to clear the roadways of snow, ice or debris after catastrophic events such as a snow/ice storm or a hurricane. Yet when these events occur, it is practically impossible to define specific schedules. Policies have been established regarding the order in which roads are cleared (Interstate highways first, primary and major secondary roads next, then paved secondary roads, and finally remaining secondary roads). You may contact the NCDOT County Maintenance Engineer's Office for the county in which the road is located for specific information regarding roadway clearing efforts.
You may view NCDOT's Snow Clearing Policy for more specific information regarding snow clearing guidelines.
You may view the Traveler Information Management System (TIMS) to learn of disruptions (accidents, work zones, snow and ice, etc.) within Division 6 as well as across the state.
In the event an emergency rescue or evacuation must occur, contact appropriate law enforcement emergency agencies.
Where can I call to report a drainage problem? Please contact the appropriate NCDOT County Maintenance Engineer's Office.
Who do I contact to request that an unpaved road be scraped or new gravel applied? For maintenance on state maintained unpaved roads, please contact the NCDOT County Maintenance Engineer's Office for the county in which the road is located.
Where do I report an obstructed view at an intersection? Please contact the appropriate NCDOT County Maintenance Engineer's Office.
If my roadside needs to be mowed or if my property is damaged by a roadside mowing crew, who should I call?
Please contact the appropriate NCDOT County Maintenance Engineer's Office.
How do I request that a residential driveway be installed at my property? Installing a residential driveway is a task that requires joint commitments and cooperation from the land owner and the Division of Highways. To initiate such a request, please contact the appropriate NCDOT County Maintenance Engineer's Office.
How do I begin the process of getting approval to install , or modify, a commercial driveway at my property? Installing a new commercial driveway, or modifying and existing one, is a task that requires joint commitments and cooperation from the land owner and the Division of Highways. To initiate such a request, please contact the appropriate NCDOT District Engineer's Office.
Who do I call if I want to fill-in, or pipe, the ditch in front of my house? A. Many property owners desire to fill in the ditches in front of their homes to make their lawns easier to mow and to improve the overall looks of their property. This can be done in most cases by an encroachment agreement with NCDOT. You should contact the District Engineer's Office for your county. Someone will come out to meet with you and discuss what is required for your particular situation.
Who do I call if I need to do work within the highway right-of-way? Any work that is performed within the highway right-of-way must be approved by NCDOT. This is done through an approved encroachment agreement with NCDOT. Contact the District Engineer's Office for your county. Someone will meet with you to assist with this process.
What do I do if I have property damage due to a pothole, roadside mower, etc.? If you believe that you have incurred property damage, and that NCDOT is responsible, you should contact the District Engineer's Office for your county. They will provide you with the appropriate forms that must be completed in order to begin a claim review. The Attorney General's Office reviews all claims against NCDOT and determines whether or not NCDOT bears any responsibility.
Who can I call for information on a particular bridge or bridge project? A. Please contact the appropriate NCDOT Bridge Maintenence Office.
Is it true that there is a ferry within Division 6? Believe it or not, the answer is yes. The Elwell Ferry, located in the community of Kelly in southeastern Bladen County, operates on the Cape Fear River. It has been in operation since the early 1900's, and is one of three river ferries remaining in operation within North Carolina. The Elwell Ferry serves as a living reminder of life at the turn of the century. The ferry is in operation year-round with the exception of Christmas Day. The ferry must also be closed from time to time due to high water. For information concerning the Elwell Ferry, please contact the NCDOT Bladen County Maintenance Engineer's Offfice.
What is the NCDOT right of way on a particular road? Please contact the NCDOT District Engineer's Office for the county in which the road is located. If they do not have the particular information that you are looking for, they will contact the appropriate Right of Way Unit.
When will my road be eligible for paving or resurfacing? Unpaved roads in each county are paved through a priority established by the Board of Transportation. Funds are appropriated annually for this program and a public hearing is held jointly with each county board of commissioners to receive input on the proposed program. For more information about a specific road, call the NCDOT District Engineer's for the county in which the road is located.
Roads are resurfaced based on data collected through a condition analysis that is conducted every two years. Asphalt overlays are placed on roads to improve or restore structure and ride quality. Surface seals are placed on roads as a cost-effective way to fill cracks and keep moisture out of the base thereby extending pavement life. To find out information on roads scheduled for resurfacing, contact the appropriate NCDOT District Engineer's Office.
What is a paving priority? Paving priority is a relative number that is established for a particular road in a given county. The priority number for a road is based upon the characteristics of the road. The characteristics evaluated are the number of homes, schools, churches, businesses, industries, and recreational facilities. Other items evaluated are the presence of school bus traffic, the Average Daily Traffic (ADT) count, and the thoroughfare classification. A number of points are assigned to each characteristic and a point total is obtained. All unpaved roads in a county are assigned a paving priority number based on this points system. The road with the highest number of points receives a priority of one and becomes the first road to be considered for paving. Once a road is ranked
in the top ten, the road must be paved unless gratis right of way is unavailable. If right of way is unavailable, the road is placed on a holding list. In the event that right of way becomes available at a later date, the road could be removed from the holding list and be reconsidered for paving.
What is the paving priority for my unpaved state-maintained road? Please contact the NCDOT District Engineer's Office for the county in which the road is located.
How can I get a road added to the State System? Paved Subdivision Roads - If your road is already paved, there are several basic requirements that must be met prior to addition to the state maintained road system. The road must be located within a public right of way. The width of the required right of way will vary with given road characteristics. Next, the road must have a minimum of four occupied homes and an average of two occupied homes per tenth of mile. The road must have adequate drainage and be in an acceptable state of maintenance as determined by the District Engineer for the county in which the road is located.
Unpaved Subdivision Roads - If your road is unpaved it must have been in existence prior to October 1, 1975. This is determined by the recording date located on the recorded plat. This information can be obtained from the Register of Deeds office for your county. Next, the road must have a minimum of four occupied homes and an average of two occupied homes per tenth of a mile. The road must have adequate drainage and be in an acceptable state of maintenance as determined by the District Engineer for the county in which the road is located.
Rural Roads - You should consult with the NCDOT District Engineer's Office for the county in which the road is located.
Who do I contact about billboard regulations? Please contact the NCDOT District Engineer's Office for the county in which the sign is located
Where do I inquire about litter pickup along a road? If you wish to report a litter problem, contact the appropriate NCDOT County Maintenance Engineer's Office. Please note that NCDOT is not involved in enforcing litter laws. However, citizens wishing to report litter violations may do so through the department's Swat-A-Litterbug program by calling (919) 715-2550.
How do I Adopt-A-Highway? Your local NCDOT District Engineer's Office has personnel available to answer questions that you may have about the Adopt-A-Highway Program. When you are ready to Adopt-A-Highway, your local NCDOT District Engineer's Office will assist you with the application process.
Where do I get Adopt-A-Highway supplies? Adopt-A-Highway supplies are kept at your local NCDOT County Maintenance Engineer's Office.
Who do I contact to obtain a single trip permit for oversize or overweight loads? In order to obtain an Oversize or Overweight Permit, you must contact the NCDOT Central Permit Unit, located in Raleigh. The phone number for the NCDOT Central Permit Unit is 1-888-574-6683 or (919) 733-7154. Please have the following information ready when you call:
- Effective date of permit
- Type of vehicle being used for haul (i.e. tractor/trailer or truck)
- Registered owner of power unit - name, address, telephone number and fax number
- Gross weight, gross licensed weight, total number of axles of vehicle/vehicle combination
- Width (legal is 8'6")
- Length (overall length is from the front of the truck to back of the trailer including overhang of load, if any)
- Height (legal is 13'6")
- Front Overhang (if any), Rear Overhang (if any)
- Commodity transported or towed
- Origin, destination, requested routes of travel (to include Interstate, US, NC, and Secondary Road Numbers)
- Truck license number & state registered in (If moving a mobile home you will need the serial number from the mobile home)
- ICC number, federal I.D. number or social security number
You may pay by cash or company check (walk-in), direct fax account, contracted wire service or credit card (by phone or fax), or pick up at your local NCDOT District Engineer's Office.
If you choose to pickup your permit at your local NCDOT District Engineer's Office, a pre-issue will be printed in the local NCDOT District Engineer's Office you listed at the time of application. Please call the local NCDOT District Engineer's Office before pick-up to make sure your issue has been received. A fee of $12-$48 will be charged upon receipt of your permit.
Permits for house moves are handled by your local NCDOT District Engineer's Office and require the same information as single trip permits. Law enforcement must be notified and arrangements made for State Highway Patrol escort by the permittee. The fee for a house move application is $20.00. If the application is approved, there is no fee for the permit. House moves are required to be completed by licensed house movers.
A copy of permit applications (for reference purposes) may be obtained by calling the NCDOT Central Permit Unit at 1-888-221-8166. Information concerning annual & superload permits may also be obtained at this number.
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NC DOT
NC DOH
NC GOV
DIVISION 6 ORGANIZATION