NCDOT Division of Highways: Operations, ITS Unit, ITS Education: Traveler Information

Advanced Traveler Information Systems (ATIS) can be a vital tool for increasing the functionality of a transportation network. Various methods are currently available for distribution of real time transportation information. Several of these types of devices are being utilized by metropolitan regions not only around the world but also here in North Carolina. Some of the devices that are proving to be effective include:

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WHAT IS 511?

For more detailed information visit the 511 section on Smartlink

511 Toll Free Number - 1.877.511(INNC) or 1.877.511.4662

In July of 2000, the Federal Communications Commission assigned 511 for nationwide access to travel information services. 511 is an abbreviated dialing code for travelers to access highway, multi-modal, and other pertinent travel information via landline or wireless phones.

By collecting travel information, NCDOT is able to disseminate information to the public, the users of the NCDOT highway system, to assist in the safe and efficient movement of people and goods. By giving the public access to travel information like construction, incidents, traffic, and transit, the public can make educated decisions about travel times, routes, and modes.

Travel information is currently disseminated to the public using venues such as Highway Advisory Radio, Dynamic Message Signs, and on the NC Smartlink website. The North Carolina 511 system is part of a nationwide effort to disseminate travel information to the public via another venue, the telephone. 511 in North Carolina was implemented in the summer of 2004

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The Smartlink website contains several pages in some of the following categories.

		Real Time Traffic Cameras A collection of maps of various regions and communities in North Carolina with live traffic cameras in operation 24-7, featuring updated traffic images.

		Real Time Travel Info Current information on events that cause severe and unusual congestion on major roadways in North Carolina, including accidents, work zones and adverse weather conditions. Information is available by region, county, or highway.

		HOV Lanes Get information about the NCDOT High Occupancy Vehicle Lanes program and the various HOV projects around the state, including the rules which govern HOV lanes, Facts and Myths, and FAQs.

		Traffic Incident Management Do you know about current laws designed to reduce accidents on our roadways? Do you know what to do if you are in an accident? Wondering who to contact? Find out here.

		Links A collection of links to sites featuring information of use to the traveler, including trains, ferries, public transportation, road & weather conditions, and tourism.